weight loss service near Boston, MA
Frequently Asked Questions
personalized, physician-guided obesity medical clinic for better well-being & healthy lifestyle
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Are all appointments virtual?
Yes. We are a 100% telehealth practice, designed to provide high-quality care that is convenient and accessible.
– You must be physically located in MA, NH, NY, FL or VA during your visit.
– Telehealth allows you to avoid travel, time off work, and weather-related cancellations.
– Please ensure you are in a private, quiet space with reliable Wi-Fi or cellular service.
Do you accept insurance?
Yes. We currently accept:
– Aetna
– Harvard Pilgrim Health
– Tufts Commercial Health
– Mass General Brigham Health Plans
– Cigna
We expect to add United Healthcare and NY based payers soon. Please note we currently only accept Massachusetts based programs.
We do not participate in MassHealth or other Medicaid programs.
– You are responsible for any copays at the time of your appointment.
– We strongly recommend verifying your coverage before your first visit using our Patient Script PDF.
Can I see the doctor if my insurance is not listed?
Yes!
You can:
– Pay upfront for your visit and submit the bill to your insurance for possible reimbursement. You should verify that you have out-of-network coverage. Please reach out to us directly to understand your upfront costs and for further information regarding the process.
– For Medicare patients, Dr. Schwartz is considered a non-participating provider. What does this mean? This means that you will be asked to pay upfront for your visit according to a set Medicare pay schedule. You will then be given a bill that you can submit directly to Medicare for reimbursement. For further information regarding your upfront costs and the process, please reach out to us directly.
Is there a self-pay option?
Yes. For self-pay patients, we offer discounted rates similar to commercial insurance reimbursement levels.
Can I get weight-loss medications?
Yes. Our physician is board-certified in obesity medicine and experienced with all FDA-approved weight-loss medications.
– Let us know during your first visit if you’re interested in learning about medication options.
What if I don’t want medications?
That’s completely fine — this is your journey.
– We provide comprehensive support for nutrition, activity, and lifestyle changes.
– Medications are offered only if you choose; you will receive the same level of care regardless.
– If you change your mind later, we can discuss options at any time without judgment.
Are weight-loss medications covered by insurance?
Coverage varies and frequently changes:
– Most decisions are made by your employer’s plan, not the insurance company itself. – Some medications can be expensive.
– We help you navigate insurance coverage and discuss alternative options if needed.
Do you prescribe compounded medications?
No.
– National medical societies have issued safety warnings about compounded weight-loss medications. – We only prescribe FDA-approved medications (both injectable and oral) to ensure safety and quality.
What if I develop side effects from medications?
– For emergencies (e.g., chest pain, fainting, severe abdominal pain, uncontrollable vomiting, facial swelling, difficulty breathing), call 911 or go to the nearest emergency room immediately.
– For non-urgent side effects, send a message through the patient portal.
– Messages are not monitored 24/7; we respond on the next business day.
What are the Next Steps?
– Verify your insurance coverage using the patient script.
– Prepare for your virtual visit: private space, reliable internet, and bring any recent lab results or medication lists.