weight loss service near Boston, MA

Frequently Asked Questions

personalized, physician-guided obesity medical clinic for better well-being & healthy lifestyle

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Are all appointments virtual?

Yes. We are a 100% telehealth practice, designed to provide high-quality care that is convenient and accessible.
– You must be physically located in MA, NH, NY, or FL during your visit.
– Telehealth allows you to avoid travel, time off work, and weather-related cancellations.

– Please ensure you are in a private, quiet space with reliable Wi-Fi or cellular service.

Yes. We currently accept:
– Aetna
– Harvard Pilgrim Health
– Tufts Commercial Health
– Mass General Brigham Health Plans

We expect to add United Healthcare and Cigna soon.

We do not participate in MassHealth or Medicare.

– You are responsible for any copays at the time of your appointment.
– We strongly recommend verifying your coverage before your first visit using our Patient Script PDF.

Yes. You can:
– Pay upfront for your visit and submit the bill to your insurance for possible reimbursement. – This option applies to Medicare patients as well (Medicare typically reimburses ~80%).

Yes. For self-pay patients, we offer discounted rates similar to commercial insurance reimbursement levels.

Yes. Our physician is board-certified in obesity medicine and experienced with all FDA-approved weight-loss medications.
– Let us know during your first visit if you’re interested in learning about medication options.

That’s completely fine — this is your journey.
– We provide comprehensive support for nutrition, activity, and lifestyle changes.
– Medications are offered only if you choose; you will receive the same level of care regardless. – If you change your mind later, we can discuss options at any time without judgment.

Coverage varies and frequently changes:
– Most decisions are made by your employer’s plan, not the insurance company itself. – Some medications can be expensive.
– We help you navigate insurance coverage and discuss alternative options if needed.

No.
– National medical societies have issued safety warnings about compounded weight-loss medications. – We only prescribe FDA-approved medications (both injectable and oral) to ensure safety and quality.

– For emergencies (e.g., chest pain, fainting, severe abdominal pain, uncontrollable vomiting, facial swelling, difficulty breathing), call 911 or go to the nearest emergency room immediately.
– For non-urgent side effects, send a message through the patient portal.
– Messages are not monitored 24/7; we respond on the next business day.

– Verify your insurance coverage using the patient script.
– Prepare for your virtual visit: private space, reliable internet, and bring any recent lab results or medication lists.